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Frequently Asked Questions

How does online English learning work?

Online English learning brings the classroom experience to your digital device. Through video conferencing platforms and interactive learning tools, you can connect with native English-speaking teachers, participate in lessons, engage in conversational practice, access learning materials, and receive personalized feedback—all from the comfort of your own home.

Are the teachers native English speakers?

Yes, teachers must be native English speakers with extensive experience in teaching English as a second language in order to work here. They have to possess a deep understanding of the language, cultural nuances, and effective teaching methodologies to guide you on your language learning journey.

What resources and materials will I have access to?

As a student, you'll have access to supplementary resources and materials, including worksheets, interactive exercises, multimedia content, grammar guides, vocabulary lists, and audio-visual materials. These resources are carefully curated to support your learning journey and provide you with additional practice and reinforcement.

Is technical support available?

Yes, we are ready to assist you with any technical issues or questions you may have. Whether it's troubleshooting video conferencing tools, accessing learning materials, or resolving connectivity issues, we are here to ensure a smooth and uninterrupted learning experience.

What happens if I need to reschedule or cancel a lesson?

We understand that unexpected circumstances may arise. If you need to reschedule or cancel a lesson, please inform us at least 24 hours in advance, and we will work with you to find an alternative time that suits your schedule.

If you have any other questions or concerns, please do not hesitate to reach out to us. We're here to provide you with the information and assistance you need to make your English learning experience a success.

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